Get a discounted price on replacement setup and installation discs: Windows Vista. Applicable Systems This Windows-related knowledgebase article applies to the following operating systems:.
Propose an edit. Download Easy Recovery Essentials. Tagged: blue screen of death BSOD. Download recovery disk for Windows 10 free Using Windows 8? Download recovery disk for Windows 8 Using Windows 7? I've attached the xml file from the last bsod.
Little update: I've just downloaded MS debugging tools. I'm new to all this but it looks like the problem is probably due to ntkrnlpa.
Anyone know what this does? Am downloading the symbol packages now as the debugger isn't using the correct symbols so isn't able to do an analysis. Joined Jan 15, Messages 3, Thanks for the reply. I've looked at my device manager but there aren't any yellow! Installed the symbols for the debugger but either have the wrong ones or not doing things correctly as it's still telling me they're wrong. Can't find the kernal for the file I mentioned above.
I've also looked at my event logs and found quite a few warnings, errors and criticals under diagnostics-performance and a couple of errors under diagnostics-dps. Everything seems to point to errors from resuming from standby hibernate and diagnotics performance and diagperf. Tried the event log online help but it doesn't come up with any results for the queries. Bit stumped as what to do now Thanks for the link. Seems like I've been doing things like in that guide but still not getting the correct symbols.
Looking at the MS website again it looks like I need to download more symbols. Will give that a go and will see. Resolved or unresolved, I'll be back! Please fix symbols to do analysis. Yeah, I updated all my system drivers ones that I could find over the weekend, wanting to see if any of them were causing the problem but another bsod occured this morning. Have just installed the latest driver for my ext hdd, which according to Buffalo, is an important update for powersacing function. Hope this solves it.
One thing that is still bugging me is that the original MS support article said it was a firewire error when I've never used firewire. If this update doesn't fix things then maybe I'll try disabling it. Rollin' Rog. Joined Dec 9, Messages 45, Does the problem continue if you disconnect the external drive? You haven't actually uploaded the minidump -- sometimes the stack trace or other data can shed further clues.
Hi Rollin' Rog. I think I've located the problem. I tried to upload the minidump file in the zip but it woiuldn't let me for some reason. Last night I re-read that article that joeten linked to and put the symbol path as it and you suggested. It suggests the error is probably in bautopw.
No symbols could be loaded for it in the debugging but this file is causing the driver fault. A google search reveals that it is a Buffalo eco manager filter driver. So it is the ext hard drive that is causing the problem!
Only thing is, this. Check if you are using the latest hardware drivers, especially the chipset and video drivers. Older drivers are a common contributor to BS O D issues. For your information, please review the following articles to get more help:. Method 3: Safe mode and clean boot.
A clean boot helps to verify if any third party application services or startup item is causing this issue. For your information, please review this KB article to put the computer in clean boot:. How to troubleshoot a problem by performing a clean boot in Windows 8, Windows 7, or Windows Vista. Note: Make sure you put the computer back to Normal Startup once you are done with the troubleshooting. For your information, please refer to th e following articles to get more help:.
Lany Zhang. Thank you very much for help! Office Office Exchange Server. Not an IT pro? Script Center. Sign in. United States English. Ask a question. Quick access.
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