For more information about touchpad drivers installed on desktops, please refer to the following. The Device Settings tab can be accessed by clicking the Settings icon. If your touchpad is not enabled, make sure it is. Ensure that the touchpad is enabled by clicking that tab. You can switch between the Touchpad tab or Device settings if the tab is not present and the Settings button by clicking the Settings icon. By doing this, you will be able to access the Properties window.
Enabling the checkbox is as simple as clicking on it if it is empty. You can access the Devices group of settings in the Settings app. The Touchpad tab can be found on the left. By doing this, you will no longer be able to scroll on the touchpad. You can access Devices from the Settings app once it has been installed. Signals from other wireless devices might affect the functionality of the mouse. Therefore, check if there is any on and put them off or take them elsewhere.
These wireless devices could be your phone, home thermostat, etc. The wireless should have a small connection to be inserted into a port, therefore, remove it from the laptop. Your laptop should have more than one USB port so try inserting the connection into it. If it does not work, try testing it on another system. If you noticed that your laptop started scrolling by itself after installing a new update or driver, then try uninstalling.
You may have installed a corrupt file or failed to update an old driver. Another possible cause of a laptop scrolling on its own is a virus. If you confirm that the laptop scrolling problem is caused by the mouse, try all the enlisted troubleshooting tips above.
If they do not work, then it is time to purchase a new mouse. Found that the arrow down key was causing the problem and not working.
Details required : characters remaining Cancel Submit 46 people found this reply helpful. If I draf the side bar upwards it goes straight to the bottom as soon as I let go This happens whether she is using the touchpad or with a USB mouse.
I have tried disabling the touchpad and just using the USB mouse, still happens. I have tried changing settings - still happens I have tried re-installing drivers - still happens I have scanned for viruses etc. None found.
Windows "Auto update and install" is on. Thanks in advance. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Jessen P. Hello, Create a new user account and check if the issue persists, if the Issue does not persist in new user account then you can fix the corrupted user account.
Create a user account Fix a corrupted user profile Hope this information helps. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jessen P's post on September 24, Eventually managed to set up the new profile with the correct copied folders. Great advice and VERY much appreciated. Palcouk Volunteer Moderator. In reply to Tim's post on September 30, FWIW such scrolling issue often relates to the graphics driver.
Spoke too soon! About 2 hrs after posting my previous response, the same problem started again. Any other ideas appreciated! Ayon Sarkar. Hi, I am facing exactly the same problem regarding auto scroll down.
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