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Recommended Posts. Posted August 8, Link to comment Share on other sites More sharing options Walter Soyka Posted August 8, Posted August 9, Thanks for the info, I will give this a try and report back. Jonas Dannert Posted August 10, Posted August 10, Mike Fahl Posted August 11, Posted August 11, Is there anything else I need to do to get HAP playback working properly? Has anyone else seen issues like this with HAP playback before? Sorry those images came out the other way around to what I was expecting, but I'm sure you can figure out which is which :.
The Hap decoder is natively built in into Watchout both display and production software , so there is no need to install any hap codec. In fact, installing additional codecs will in many cases just make things work worse, which is what is happening here.
To fix the problems you are seeing, uninstall any codecs you have installed on both display and production computer. You might also need to empty the cache folders. Then it should work properly. I would also advice against installing quicktime on the display computers. It is not needed there.
Quicktime is only needed if you use the Export function in the production software. Another issue with installing external Hap decoders is that the decoding will take place on the CPU, but when using Watchout's internal Hap codec, most of the decoding will take place on the GPU, thus giving much better performance. Thanks for the quick reply. I've done a bit more testing this morning, but haven't actually removed any codecs yet.
It seems that the display computers can render the HAP movie correctly, but not when doing "Pre-Split files for multiple displays". Our setup has 8 projectors run from 4 display computers with 1 production computer.
If I "Add video proxy", and use "Pre-Split files for multiple displays" then I get the yellow output. Does it still sound like a codec issue? I can remove the codecs but I'm a little afraid of breaking all the existing mpeg2 content we have. We're also running Watchout 6. I'm not sure if our licenses are tied to a specific version of Watchout or not. If the error is in watchmaker stage preview, does your proxy have an optional preview movie file specified too?
The same goes for other supported codecs. That's why you do not need to have QT installed on display computers anymore. The latest version is 6. If I don't have the preview file set, I get the yellow output. Is that expected? You can post now and register later. If you have an account, sign in now to post with your account.
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