This instruction will be detailed in the first email sent to you by Xref. Both you and your prospective employer will receive an email notification that the reference has been submitted. The employer will then be in touch with you regarding the next steps in the hiring process. Xref does not collect phone references. Your prospective employer requires written references for their records. Xref provides your prospective employer with the technology to quickly and securely request and receive these references.
Please contact our friendly customer support team below, we will happily switch off any automated emails for you or your reference. The great thing about Xref is that your references have the freedom to complete their feedback in their own time when it is most convenient. However, we do suggest that you keep your prospective employer updated with an estimated time and date of completion as they may be eager to progress your application.
There may be a number of reasons why a link cannot be accessed. If you can't access the login link, please try the following: - Check that you have an internet connection - Web Browser - update your browser or use an alternative. Google Chrome, Safari, Firefox and Internet Explorer 10 and above are all compatible browsers - Cookies - Delete your cache and cookies. This will be in your browser settings - Try accessing the link on a different device If you are still having trouble, please contact our Customer Success team by submitting a case below using the same email address used to log into Xref.
Once the information in step one is submitted it cannot be edited. However, the reference provider has the opportunity to edit any of the information you entered such as job titles, dates, and company name.
You can let them know if you have made a mistake so they can correct this. Please ensure that the email has not gone into their junk folder. If it is not there, please contact Customer Success below and we can resend from an alternative email provider.
Yes, the link will remain active for them and they can complete the reference at any time via any of the links we have emailed to them.
Follow any of the login links Xref has emailed to you. Once logged in you will see the progress of each of your references. Xref will send you a confirmation email once the reference is complete. Within the platform you can replace details and add new referees. Once you have entered the new information, you can review and then submit the updated details. Xref will then immediately email a reference request to the new contact.
Please contact the organisation that has requested your references, the request can be deleted from their end. Once a request has been deleted, all email notifications will be switched off. If you cannot find an email from us please contact our support team with your details name and email address and we will look into it for you. The potential employer has chosen to use Xref to gather your feedback - a secure platform that ensures your opinions will arrive without misinterpretation or amendment.
To provide feedback, please click the link in the email sent to you by Xref. From within the platform, you will be asked to: -Confirm your details -Confirm the dates the candidate worked with you -Provide feedback regarding the employment history of the candidate Once complete, the employer and candidate will be notified.
If, after 3 days, the reference has not been completed, the candidate may choose to nominate an alternate reference. You have the ability to amend any of the details presented to you at this stage of the reference process, simply click on any of the text fields that require editing, delete the current information and enter the correct details. If you cannot access the login link, please try the following: - Check that you have an internet connection - Web Browser - update your browser or use an alternative.
This will be in your browser settings. Please make sure you have answered all the questions asked. Hint Hint k- sorrry, ill go back to work now Thanks for the response, Mike. I know it's really not hard to reload But sometimes I just don't have an answer why, so I guess they might just have to accept that in this case, unless I hear from some others.
I thought maybe it had to do with demand loading or something, why it couldn't automatically reload I don't know. Given the current method of reloading, an automatic reload could cause an error, especially if another command is active. We already know that the automatic saves will disable any function in Autocad while the save is being completed. For me, the demand reload is the way to go. That sounds plausible I could see that as a good explanation. I think Bbapties' suggestion would be a good wish list item.
John B "You can't convince a believer of anything; for their belief is not based on evidence, it's based on a deep-seated need to believe. Id rather just repost cause I can start a new thread Save and close the drawing. Then reopen the drawing and check the Xref path again. Is the path still correct in the External References Manager? If you fix a broken path and the Xref loads, but the fix does not stick after saving, the issue could be the result of a nested Xref.
A nested Xref is a file that is Xrefed into another file, and then that second file is Xrefed into your drawing — an Xref within an Xref. This issue is often the result of Xrefing a file into your drawing as an attachment rather than as an overlay. Check the External References Manager to see which one might also have the problematic file Xrefed into it.
For example, if the missing Xref is a planting plan, you might have it Xrefed into an irrigation plan, which is then Xrefed into your main drawing. Check the External References Manager in that file. Is the file that's missing from your main drawing also Xrefed into this file?
If you don't see the missing Xref here, check any other files you've Xrefed into your main drawing in the same way, until you find the missing Xref. If necessary, change the path to the Xref here as you did in your main drawing.
Then save the file. In the main drawing, verify that the paths to both these files are listed correctly in the External References Manager.
You may need to click the Refresh button pictured below to show the change. Nested Xrefs can nest more than one level.
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